Every day, many people are making complex financial decisions without clear guidance, support or advice. In that gap, a workforce has emerged, educators, coaches and content creators helping people make sense of money in practical, real-world ways.
This report explores that growing but under-defined sector, and why recognising and supporting it is critical to improving financial outcomes.
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Read MoreCatastrophising has two parts: Predicting a negative outcome., and then jumping to the conclusion that if the negative outcome did in fact happen, it would be a catastrophe.. "I’m behind in all my bills. Things will never get any better. I need to look into bankruptcy.”
Read MoreThe persistent tendency to transform neutral or even positive experiences into negative ones. "I’m doing okay with the house repayments, but I haven’t got enough in my retirement savings, I’m so far behind and I’ll never catch up."
Read MoreUsing emotions to drive decisions and actions. “I’m scared about investing. I don’t know enough and it makes me nervous. That’s a sign that I shouldn’t do it. A high interest savings account is my best option.”
Read MoreMind reading is assuming you know what other people think, for example, "I’m too embarrassed to speak to a professional (e.g. financial counsellor) about my budget or financial problems because they will think I’m stupid."
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